Job Summary: The Program Manager has overall responsibility for the implementation of all Adult and Older Adult Programs in the Behavioral Health Department. This position has oversight over all program activities, compliance with programmatic, administrative and fiscal requirements of contracts and grants. The Program Manager is also responsible for staff clinical and administrative supervision, monitoring staff and program performance and providing leadership as part of the management team in Behavioral Health. The A/OA Program Manager reports to the Associate Director Community Mental Health.
Management: Ensure compliance with all contract requirements and be responsible for productivity of department. Coordinate provision of services with other program elements, related community mental health service agencies, private care providers and treatment facilities. Assist in telephone triaging of client/family member/ other provider inquiries/ concerns regarding mental health services and clinical care. Facilitate monthly meeting for AOA department staff and interns. Maintain and make recommendations for modifications to practice policies and procedures in areas related to clinical services. Coordinate referrals to program and evaluate appropriateness based on admissions/medical necessity criteria. Assist in interviewing and hiring of staff and interns. Perform performance feedback to program staff on a regular basis. Participate in and ensure continuing training/education for clinical staff.
Clinical Supervision: Provide 1 hour of weekly clinical supervision to assigned mental health staff. These weekly supervision sessions will provide for oversight, approval and coaching for all cases served by each non-licensed mental health staff member. Assist clinical staff with crisis intervention.
Clinical Consultation: Provide assistance and co-facilitation with other clinical supervisors, the Associate Director Community Mental Health and the medical director for 2 hours each week of clinical consultation/case presentations for all mental health staff. Provide consultation to the community and related agencies.
Direct Mental Health Services: Provide 5-15 hours/week of direct mental health services to clients. Services to include intake, assessment, evaluation, diagnosis, treatment planning, individual/family/group counseling, case management and case charting.
Qualifications Licensed MFT, LCSW or Ph.D/Psy. D. Two to three years of post-license clinical experience. Two to three years of supervisory experience. Ability to communicate well with people of various cultural, professional and experiential backgrounds. Bilingual in Asian language a plus. Ability to lead, direct and manage clinical staff. Knowledge of laws and ethical standards pertaining to clinical care. Excellent written and verbal skills. Proficient in MS Word, Excel and Outlook.
For consideration, please mail or fax cover letter and resume to: Human Resources Asian Americans for Community Involvement 2400 Moorpark Ave., Suite 300 San Jose, CA 95128 Fax (408) 975-2745. No phone calls please. Email: firstname.lastname@example.org