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Emergency Services Program Manager

American Red Cross | Columbus GA 31829 USA | Full Time | Posted: 05/10/2013

Job Descriptiontop

As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work!

We are currently seeking a Lead Specialist, Disaster Services to work in our Columbus, GA chapter office. This is a FT/PT position working 40 hours per week and because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.

JOB SUMMARY: Develops and implements department, service or program overall strategic goals and objectives. Develops and implements initiatives to increase Red Cross visibility through program/service delivery within the Chapter’s jurisdiction. Advances assigned programs or services to meet goals and objectives. Develops program/service-specific objectives for new initiatives. Acts as a program or service subject matter expert (SME) to staff, management, volunteers and external partners. May oversee the work assignment and performance of staff and volunteers. Represents the Red Cross and promotes services and programs to the communities within the Chapter’s jurisdiction.


Education: Bachelor’s degree or combination of education and experience, which would provide an equivalent background.

Experience: Minimum of 5 years in implementing and advancing social service programs. Experience in providing leadership to staff and volunteer activities. Ability to interpret program trends, results, related data, and budget information to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving.

Management Experience: Preferred 2 to 4 years supervisory experience.

Skills and Abilities: Develops project plans & budgets. Demonstrates in depth knowledge of program or service. Participates in developing strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Demonstrated ability in creating presentations and developing training modules. Excellent oral and communication skills, including training and presentations.

Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook.

Travel: May involve travel.

Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions.

Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required.

If this sounds like the kind of opportunity that you’ve been waiting for, please visit our website at:

The American Red Cross is a nonprofit organization that employees growth and development, team spirit, competitive salaries and a comprehensive benefits package.

We are proud to be an Equal Opportunity/Affirmative Action Employer M/F/D/V

Job Detailstop

Location Columbus, GA, 31829, United States
Annual Salary $0.00 - $38,500.00/Yearly
Travel Required 20% of the time
Categories Foundation/Grant-making/Philanthropy/Volunteerism, Other, Social Work/ Services, Public Safety/Disaster Preparedness and Relief
Function Volunteer Service
Experience Years 2 yrs
Visa Sponsorship Do not sponsor.
Pref Major Emergency Management
Pref Degree Bachelors

Location Maptop

Contact Informationtop

Contact Name Cassandra Smith
How to apply Applications are no longer accepted for this job posting.
Job Code CHAP28161