YMCA of the East Bay
Branch Operations Director
BRANCH: Urban Services – M. Robinson Baker Community Center
REPORTS TO: Executive Director/Branch Revitalization Project Manager
SALARY: $60,000 – $75,000, Dependent upon experience (Exempt, FT)
Under the supervision of the Executive Director/Branch Revitalization Project Manager, the Branch Operations Director (BOD) has direct responsibility of leading work site operations including, staff leadership, operational and budgetary decisions for the M. Robinson Baker operations. Specifically, the BOD is responsible for implementing the Y mission, strategic goals, key initiatives and core values. This involves all aspects of developing and delivering quality youth, family, teen and community programs and services, building and retaining an outstanding staff, and establishing the YMCA as a vital force for local community development. Heavy emphasis is place on operations leadership, including direct oversight of staff, budget, programming and administrative functions.
• Initiative, including both independent and discriminatory judgment
• Strong Public relations and interpersonal skills exercising discretion
• Knowledge of correct English usage, spelling, grammar, punctuation, and vocabulary
• Ability to use a computer and applicable software programs
• Belief in and ability to execute programs that further the YMCA mission
• This position requires a commitment to the YMCA mission and its core values of: caring, honesty, respect, and responsibility as well as a commitment to building developmental assets in adults and youth. Additionally, the YMCA values diversity, youth, and a broad vision of health and wellness which is contingent upon relationship building.
• A College Degree in a related field is preferred.
• 3 years related experience with prior success managing youth, teen and family programs. Or the combination of education, training and experience commensurate with others in this position
• Must have proven success in fiscal management, fund raising, community collaboration, and staff supervision/development,
• Must have the ability to make sound, independent decisions.
• Must be at least 18 years of age.
• YMCA Multi-team/ Branch Leader Certification preferred, or the willingness to obtain within an agreed upon timeline
• Experience working in diverse communities preferred.
KEY RESULT AREAS:
Essential Duties & Responsibilities:
Leading our Cause
• Demonstrate the ability and competencies to lead others in order to achieve the outcomes in creating an impact, strengthening our resources and protecting the organization
• Analyze, strategize, visualize, identify problems, and reach conclusions to create and implement action
• Increase staff and volunteer capability and motivation through recruitment, development, leadership, evaluation and interactive feedback
• Develop the health and wellness program and member retention strategies to positively meet the needs of the members/community it serves.
• Coach others to develop their leadership skills
• Embrace diversity and inclusion as integral to our YMCA culture
• Serves as a community leader building and maintaining collaborations to effectively advance Y mission and goals within the community.
Creating an Impact
• Work to deepen member connections and relationships
• Create a culture of Y values
• Create an extraordinary experience for all who are connected to the Y (members, donors, key stakeholders, etc.)
• Contribute to efforts to make the Y a “Best place to work” for staff and program volunteers
• Intentionally and strategically focus program outcomes to support and integrate youth development, healthy living and social responsibility
• Demonstrate program growth, participant retention, program quality, community impact and, member and staff satisfaction
• Manage the development of new programs and upgrading of existing programs to ensure programs are in alignment with Y best practices
• Develop, implement, and manage operating plans to promote program and/or membership growth for the Y. Executes strategies to ensure that members and/or program participants connect with one another and connect with the Y.
Developing our Resources
• Recruit and develop volunteers that aid in achieving financial development goals
• Seek out and develop positive community partnerships and collaborations that enhance the mission and strategic direction of the Y
• Collects Y stories to further demonstrate the impact of the in the Annual Support Campaign
Protecting the Organization
• Adhere to all association policies, best practices and requirements in risk and safety, fiscal stewardship, internal organizational and external regulatory compliance to protect the health and reputation of the YMCA of the East bay. Examples of protecting the organization include:
o Reducing risk related incidents (general membership and staff/worker’s compensation)
o Producing a positive department financial net-variance, taking timely corrective action when necessary
o Conducting ongoing program evaluation measured against the branch strategic plan
o Ensuring knowledge and accuracy of administration, personnel, accounting, payroll, grant reporting, and other fiscal matters
o Personnel are managed so as to not put the organization in financial risk. Maintaining appropriate documentation as needed for performance management
o Adhering to association cash control procedures
o Adhering to association marketing/communication guidelines
o Monitoring facility safety, cleanliness, preventative maintenance, and making appropriate and timely repairs
• It may be necessary to perform other duties as assigned.
• This position is considered to have a supervisory or disciplinary relationship over minors.
To perform this job successfully an employee must be able to perform each essential duty satisfactorily. The qualifications and duties listed above, and the physical demands of the position listed here, are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable an employee with disabilities to perform the essential duties.