West Michigan Center for Arts and Technology
Job Title: Program Director
Reports To: Executive Director
FLSA Status: Exempt
Prepared Date: 11/28/2012
Directs, administers, and coordinates the activities of the adult career training program in support of policies, goals, and objectives established by the Executive Director and the Board of Directors by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
o Commitment to the mission and vision of the West Michigan Center for Arts and Technology.
o Guides and directs management in the development, production, promotion, evaluation and financial aspects of the adult career training program.
o Directs the preparation of short-term and long-range plans and budgets for the adult program based on broad organizational goals and growth objectives.
o Designs and/or oversees the implementation of policies or processes necessary to manage the adult program's current activities and its projected growth and diversification.
o Maintains a sound plan of corporate organization, establishing policies to ensure adequate management development and to provide for effective management succession.
o Directs communication and business efforts for the adult job training program to employers, health care providers, community partners and key constituent groups.
o Coordinates with other employees on determining hardware and software systems needs and participates in the continual implementation of ETO Social Solutions program tracking efforts.
o Oversee program curriculum and content to ensure it aligns with health care partner and student needs.
o Oversee Student Services manager’s responsibilities in student admission, counseling, teaching and student placement.
o Maintains track record of student and programmatic success; evaluating contractors, student outcomes and key goals attained.
o Ensures that all organization activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations.
o Populate program to capacity.
o Identify, implement and scale sustainable programmatic revenue stream for adult program.
o Maintain an array of services and programs to meet the needs of students.
o Increase WMCAT adult program visibility in the community.
o Maintain administrative policies and procedures.
o Adequately hire and train adult program instructors.
o Maintain accurate, complete, and timely reports and records.
o Comply with organizational policies, government regulations and ethical business practice standards.
o Demonstrate exemplary professional standards in performance, conduct, and appearance.
o Develop, implement and maintain articulation agreements with key community partners and educational institutions.
o Maintain exceptional student retention, graduation and placement rates as determined by the executive director.
o Strive to align and lead nationally recognized best practices, industry trends and changes in population needs.
Directly co-supervises Student Services Manager with the Program Director for youth and manages all adult program instructors.
o Manage and evaluate program staff to ensure they meet and/or exceed the expectations outlined in their job descriptions.
o Conduct program staff meetings.
o Communicate organizational information to program staff.
EDUCATION and/or EXPERIENCE
Bachelor’s degree in non-profit management (or related field of study), with a minimum of 5 years of progressive mid- and senior-level workforce development management experience, preferably in a non-profit environment. Masters preferred. Must have demonstrated ability to manage and evaluate organization-wide initiatives; ability to accurately compile reports, budgets, and projections; possesses a working knowledge of common program software packages; or a comparable combination of education and practical experience.
Ability to calculate figures and amounts such as commissions, proportions, percentages, area, and volume. Ability to apply concepts of basic accounting for budgeting and cost projections.
Ability to read, analyze, and interpret advanced professional journals, financial reports, and business documents. Ability to respond to inquiries or complaints from executive and board level associates, community leaders, and other professional affiliates. Capable of structuring the delivery of information to the needs of the audience, which may include board members, funders, directors, managers, staff and business associates.
Ability to define problems, collect data, establish facts, draw valid conclusions and develop sound recommendations. Ability to interpret an extensive variety of information, objectives or instructions, and deal with several abstract and concrete variables. Capable of maintaining the vision of broad organizational goals, while undertaking and completing short-term objectives. Welcomes and seeks out opportunities to expand on current scope of skills and experience.
Communicates with clarity, and actively listens and contributes to discussions. Guides others toward organization objectives, and acknowledges accomplishments of individuals and teams. Ability to solicit and generate creative solutions. Ability to develop and implement universal processes to monitor and assess outcomes.
Effectively targets presentations to the characteristics and needs of the audience. Capable of effectively adjusting and coping with change and uncertainty in new situations and environments. Maintains balance and effectiveness in unsettling conditions and circumstances.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, or feel, and is frequently required to talk or hear. The employee regularly is required to sit, walk, stand, and reach with hands and arms. The employee is occasionally required to stoop, kneel, climb or crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
HOW TO APPLY
Please email your cover letter, resume and salary requirements to firstname.lastname@example.org with “Program Director” in the subject line.