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Director of Programs

miraclefeet, Inc. | Chapel Hill NC 27510 USA | Full Time | Posted: 12/21/2012

Job Descriptiontop

Director of Programs


miraclefeet, based in Chapel Hill, NC, started working two years ago to treat children born with clubfoot in developing countries. miraclefeet is looking to hire a Director of Programs to add to the existing team of four in Chapel Hill.

One out of every 750 children born worldwide is born with clubfoot – about one child every three minutes.
Over one million children in the world live with untreated clubfoot. Clubfoot, the single most common congenital birth defect, causes one or both feet to turn inward and downward. Without proper treatment, many of these children walk only with great difficulty, making clubfoot one of the leading causes of permanent disability in the world. Fortunately, it is possible to treat clubfoot with a very effective, non-surgical and lowcost treatment called the Ponseti Method, considered the gold-standard treatment for clubfoot. miraclefeet can provide this treatment for as little as $250/child. With treatment these children can live normal lives, running, playing and becoming productive members of their communities.

miraclefeet’s model is to provide funding and support to empower local clubfoot champions to establish clubfoot clinics offering high quality free treatment to any child with clubfoot. Funding covers the cost of materials and supplies, clinic staff salaries, educational materials, and braces for four years. Ponseti Method training is usually provided through Ponseti International Association (PIA), miraclefeet’s training partner. The miraclefeet on-line patient database allows partner clinics to enter patient records including before- and after-treatment photos, enabling miraclefeet to monitor patient volume and quality of care. Staff from miraclefeet visits each clinic at least every six months to audit operations, identify areas for improvement, plan next steps with its partner doctors and identify funding needs.

miraclefeet is currently funding and supporting more than 30 clubfoot clinics in Brazil, Nicaragua, Mexico, India, Liberia and Zimbabwe – and will launch in South Africa, Botswana, Namibia and Ecuador in the first quarter of 2013. Over 1,300 children are currently being treated at miraclefeet -supported clinics. By increasing access to treatment, miraclefeet gives children born with clubfoot the chance to live healthy, productive lives. miraclefeet is the only organization attempting to tackle treatment of clubfoot on a global scale. The organization has raised funds to cover all administrative and fundraising costs for the next three years. miraclefeet expects to be treating over 15,000 children a year by 2016.

Position Summary:

The role of the Director of Programs is to develop and support the expansion and implementation of
miraclefeet programs to treat children with clubfoot in developing countries. Accordingly, miraclefeet is seeking someone who is energetic, entrepreneurial and passionate about the work, and above-all, who prides him/herself on implementing on-the-ground initiatives. miraclefeet’s programs are primarily created by partnering with local doctors and hospitals to create, support and expand clubfoot clinics within public and charitable/foundation hospitals. miraclefeet also partners with local and international NGOs to implement and manage clinics in some locations. The long-term goal is for these clinics to become integrated into the local public health system and thus provide a sustainable, long-term solution to clubfoot in that country. All programs require coordination across a number of participating organizations, creativity and detailed attention to outcomes.

The Director of Programs will report to the Executive Director/Co-Founder of miraclefeet. The Director will be based in Chapel Hill, NC and it is anticipated that s/he will travel to project countries 40-60% of the time, on a reasonable but limited budget. The Director will need to be extremely flexible, adaptable and willing to contribute to all areas of miraclefeet operations as priorities and needs shift rapidly. miraclefeet is a small, growing organization, so each new employee has the opportunity to play a meaningful role in shaping the organization and in contributing to its success.

Primary Responsibilities:

• Work closely with Executive Director/Co-Founder to refine the program expansion strategy, develop
program priorities and modify, as needed, the current plan for program expansion.

• Supervise one Program Manager, who will assist with many of the tasks listed below. Hire and
manage additional regional Program Managers (US and non-US based) as needed.

• Clinic/Program Development:
   o Evaluate potential partners in developing countries. Develop strong working relationships with
doctors, hospital administrators and local contacts to determine program feasibility. Visit
potential sites to complete assessment when needed.
   o Reach agreement on partnership terms, logistics, database utilization, metrics, and payment schedules. Communicate clinic operational guidelines and partner requirements to ensure quality
and accountability. Obtain signed documentation outlining expectations from partners and
ensuring that miraclefeet adhere to all US regulations around providing grant funding
internationally. Ensure accurate monitoring of payments to partners and grant agreements.
   o Manage initial set-up of programs, including staff hiring, financial monitoring, local
organizational support and trouble-shooting.
   o Develop long-term plans for education and awareness-raising throughout each country.
   o Determine local partners to help identify and refer clubfoot children and to address the transport
and accommodation challenges in rural areas.

• Program Monitoring and Evaluation:
   o Provide on-going support to and build strong relationships with partner hospitals and doctors.
   o Facilitate active dialogues between miraclefeet and the lead doctors in order to improve clinics
and treatment, as well as test innovative ideas.
   o Audit existing programs by reviewing health records (seeking input from miraclefeet’s Medical Advisory Board) and partner reports, as well as visiting programs on a regular basis to monitor progress, provide feedback and learn about best practices.
   o Identify irregularities and inform Executive Director of any programmatic, technical or financial
   o Provide regular written progress/performance reports on programs for Executive Director.
   o Ensure that miraclefeet programs are conducted in keeping with the organization’s values, mission, vision, and plans.
   o Ensure compliance with all relevant regulations and laws and maintain accountability standards to

• Policy and Planning:
   o Build case statements using in-country program results to advocate for health policy change at
local, regional and national levels. Help seek public and private funding to enable miraclefeet programs to become self-sustaining in the long term.
   o Support fundraising and grant writing, as needed.
• Represent miraclefeet to a wide range of audiences at conferences or meetings as required.


• Bachelor’s degree required, Masters in a related field highly desirable.
• At least five years of outstanding accomplishment in program implementation in developing countries,
and preferably in medical or public health fields.
• Experience working in start-up situations with high degrees of ambiguity and limited resources.
• Experience leading projects that require collaboration and cooperation from multiple partners.
• Track record of carefully planned project execution, with great attention to details and time lines.
• Experience managing and developing a team.
• Ability to plan and think strategically while also executing on a tactical level.
• Excellent written and oral communication skills, with the ability to engage and inspire a wide range of
• Spanish, Portuguese or French language skills helpful.
• Experience in grant and proposal writing preferred. Knowledge of foundations and public health
funding sources highly valued.

How to Apply:

Salary is commensurate with experience. miraclefeet, Inc. is an Equal Opportunity Employer and seeks a diverse pool of candidates for this position.

This search is being conducted by Schall & Russo Planning Works, LLC. Interested candidates should email a
thoughtful cover letter and resume noting “miraclefeet Director of Programs” in the subject line, in
confidence, to Steven Schall at Tel: 917-207-7191.

Job Detailstop

Location Chapel Hill, NC, 27510, United States
Categories Children's Services, Medical Services/Health Care, Disease/Disorders/Medical Disciplines, Disabilities
Function Program Management
Experience Years 5 yrs
Visa Sponsorship Do not sponsor.
Pref Degree Bachelors

Location Maptop

Contact Informationtop

Contact Name Steven Schall
How to apply Applications are no longer accepted for this job posting.
Job Code Director of Programs