Job Purpose/ Position Summary:
The Alumnae Association of Mount Holyoke College is an independent organization that serves a worldwide network of 35,000 diverse alumnae, cultivates and celebrates vibrant connections among all alumnae, fosters lifelong learning in the liberal arts tradition, and facilitates opportunities for alumnae to advance the goals and values of the College.

This position supports the mission of the Alumnae Association by leading, mentoring, motivating, and developing, if needed, the talent within the Alumnae Association’s data (Alumnae Information Services [AIS]) and IT staff to achieve high performance and develop the appropriate skill sets to support the Association’s current and future needs.

The sr. director is responsible for all IT systems of the Association, project management and maintenance of current systems, data quality and authority, the gathering of requirements from stakeholders (end users on staff and volunteers) for improvements, developing long ranging planning and prioritization of IT functions, and implementing changes as appropriate.

The sr. director is also responsible for ensuring coordination of the Association’s IT initiatives with the Mount Holyoke College systems that are interrelated, and providing project management leadership.

Characteristic Duties and Responsibilities:

1. Supervise all AIS and IT staff including but not limited to scheduling, cross training, resource management, and performance reviews.
2. Provide and/or oversee technical and software training for new staff, student workers and volunteers, including but not limited to technical aspects of development and maintenance of Association website, class/club websites, social networks, online tools provided by Harris Connect and Datatel database.
3. Project manager for AIS and IT including organization of requirements, development of specifications, creation, and management of schedules and reports on the projects and management of teams implementing projects. Prepare and manage AIS /IT project budgets. Identify, evaluate and work with outside vendors as appropriate including managing daily relationship with Harris and Datatel or their successors.
4. Make recommendations of enhancements/changes to desktop and web-based tools used by the organization, including online tools used by volunteers that streamline workflow and maximize efficient use of resources. This includes staying abreast of standards of the College in these areas as well as best practices across institutions.
5. Working with volunteers and staff, develop and maintain AIS records and reports on Association metrics to support management decision making and marketing functions.
6. Develop long range strategic plans and tactical plans for AIS and IT and coordinate these with the senior management team.
7. Working with the Association’s Communication and Marketing staff, oversee current Association use of the web and digital communications technologies as well as evaluate future uses of new technologies and tools that may become available.
8. Oversee the maintenance of all alumnae data, identifying and implementing techniques to maximize the accuracy of the data, recommending and implementing policies relating to access to and usage of data. Manages IT policy development, implementation and compliance including use policies, licensing, security and regulatory compliance.
9. Serve as liaison to various Association committees and as participant in committee and Board of Directors meetings as appropriate
10. Participate in various College data and IT committees as an advocate for the Association and to ensure cooperation and communication between the Association and College.
11. Carry out other duties as assigned.

Minimum qualifications:
Bachelor’s degree in appropriate area of IT specialization and at least 5 years of progressively higher levels of experience in the field of computing, networks, administrative and desktop systems management, including staff management and project management experience. Knowledge of best practices in higher education IT. Demonstrated experience making thoughtful and informed decisions while balancing competing IT needs in a resource-constrained environment. Past record of leadership demonstrating integrity, flexibility, collaboration and innovation. Excellent oral and written communication skills and an ability to communicate well with a range of audiences. Evidence of successful and innovative operational planning, implementation and assessment of technology initiatives.

To apply:
Send cover, resume, references to: Diane Stanton via dstanton@mtholyoke.edu
Or apply on Mount Holyoke College’s website: https://www.mtholyoke.edu