The Director of Permanent Housing plays a key role in assisting the PATH family of agencies (PATH, PATH Ventures, PATH Gramercy, PATH Beyond Shelter and PATH Partners) fulfill its mission to end homelessness. The Director of Permanent Housing will be responsible for responsible for coordinating clinical care, as well as providing overall programmatic and administrative oversight across the agency's Permanent Housing Programs which consists of Permanent Supportive Housing (PSH), Service Enriched Housing and Market Rate Housing. The housing is configured in scattered-sites, as well as site-based programs. This position will ensure that programs achieve fundamental housing goals including helping participants secure and maintain stable permanent housing, increase self-sufficiency (income, benefits, and education), and increase household stability/strength.
Program Development and Implementation: Work with PATH Ventures Housing Development team to develop service plans for PSH applications for funding, participate in the development of program and services models for permanent housing and implement programs.
Program Oversight: Provide oversight to all Permanent Housing Programs to ensure successful implementation, coordination of participant services, achievement of program performance measures, and evaluation of services provided.
Administrative Oversight: Ensure that programs and projects are in compliance with contracts, loan and partnership agreements and all other funding requirements, program goals, and stakeholder expectations. Operate as the primary contact person for all permanent housing program matters. This includes program monitoring by funders, responding to specific program inquires from outside partners, working with the Finance department to monitor program budgets.
Program Quality: Focus on client needs - anticipate, understand, and respond to the needs of clients within program and organizational parameters. Provide crisis intervention and/or assessments for participants, including if necessary, short-term therapy. Supportive responsibilities include clinical supervision of staff within programs, client crisis consultation and licensure supervision for licensed staff. Additional responsibilities include but are not limited to the following: review incident reports, client files, make child-protective services calls, and other crisis calls, facilitate and follow up on referrals to community based mental health services, and work with staff to create effective and appropriate interventions for clients.
Staff Supervision: Provide direct supervision to all staff managing the above mentioned programs. Plan and schedule on-going workload assignments, set and adjust work to be accomplished by staff; adjust program and project priorities in consultation with Chief Programs Officer; and prepare schedules for work completion. Conduct weekly supervision meetings with staff, provide regular and appropriate feedback including training, opportunities for professional growth, verbal and written improvement plans when needed, and regular evaluations.
Project Lease-Up: Responsible for PSH lease-up activities in conjunction with the Development and the Management Teams. Lease-up activities must be carried out in accordance with State and federal marketing requirements, including an Affirmative Fair Housing Marketing plan, and must be followed at the initial lease up period, as well as during the project's operations.
Coordination with other programs: Ensure that permanent housing programs are successfully integrating supportive services such as employment, financial assistance, mental health etc. to the extent allowed by funding guidelines to stabilize and improve housing, income, and health outcomes of participants.
Evaluation and Quality Systems Management: Manage program data by ensuring that program data is up to date and that accurate data is entered into HMIS or other required data management systems within the prescribed time frames. Generate reports from the system(s) for a variety of uses including staff supervision and training, outcome monitoring as well as overall program effectiveness and coordination. Monitor dashboard for all permanent housing programs and assist with the creation of the annual report which describes all program outcomes.
Agency Liaison to the Community: Maintain effective public relations. Develop relationships with the community and a variety of stakeholders including but not limited to service providers, governmental entities such as DPSS, DCFS, DMH etc. Participate in regional, area or other planning meetings. Serve as a spokesperson for agency when called upon.
Interaction with Management: Collaborate regularly with agency management and participate in regular management meetings.
Other duties as assigned.
Minimum of 10 years of professional experience in the human services, social work, and homelessness field.
Education: Licensed Independent Clinical Social Worker (L.I.C.S.W) required.
Minimum five years of experience developing and overseeing housing programs for homeless persons or persons at risk of homelessness.
Supervisory experience with strong skills in staff supervision, program development and implementation and development of policies and procedures.
Extensive experience working with program funders
Experience analyzing program procedures and practices to identify barriers and impediments to achieving goals and making recommendations for course-correction.
Knowledge of program management, experience preparing and monitoring program budgets.
Effective time management and communication skills. Includes speaking, listening, and writing in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
Strong ability to effectively resolve and cope with immediate crisis situations
Strong organizational, detail orientated, and time management skills.
Proven ability to work independently, effectively as an individual and part of a team.
Strong ability to represent the interests of the agency, interact effectively with a diverse group, and be comfortable building successful collaborative relationships with program participants, staff, and other stake holders.
Employment eligibility verification
Valid driver’s license and auto insurance
CPR/First Aid training/certification
Successful completion of background screening & drug test
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
In the course of performing the job, this position typically spends time sitting, standing, climbing stairs, walking, driving, carrying (20lbs), lifting (20lbs). Operating a computer keyboard, firm/strong grasping, and repetitive hand control. Makes and receives telephone calls. Subjected to outside environmental conditions.